Privacy statement

At Metavan Reels nv, we value data protection. In this Privacy Statement, you will read how we guarantee the privacy of our website’s visitors and how Metavan Reels nv handles your personal data.

Do you have any questions or are you experiencing issues with your website? Contact us via info@metavan.com. Our Privacy Statement fully complies with the General Data Protection Regulation (GDPR) of May 2018.

Personal data we process

Metavan Reels nv, with registered office at Splenterbeekstraat 1, 8710 Wielsbeke, registered with the Crossroads Bank for Enterprises (KBO) under number BE 0892.416.232, processes your personal data because you use our services and/or because you provide them to us yourself.

The following is an overview of the personal data we process about you:

  • Other personal data actively provided by you, for example, by filling out the contact form on our website
  • Location data
  • Data about your activities on our website
  • Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service is not intended to collect data on website visitors who are younger than 16 years old, unless they have permission from their parent and/or guardian. However, we cannot verify if a visitor is older than 16. Consequently, we recommend parents to be involved with the online activities of their children, to prevent that data is collected about children without parental consent. If you are convinced that we collected data on a minor without permission, please contact us at info@metavan.com, after which we will remove this information.

The purpose and on what grounds we process personal data

Metavan Reels nv processes your personal data for the following purposes:

  • Sending our newsletter and/or advertising leaflet
  • To call or email you if this is necessary to perform our services
  • Metavan Reels nv analyses your behaviour on the website in order to improve the website and adjust the offer of products and services to your preferences

How long we store the personal data

Metavan Reels nv does not store your personal data any longer than strictly necessary to realise the goals for which your data was collected.

Sharing personal data with third parties

Metavan Reels nv transfers data to third parties only when necessary for the execution of our agreement with you or to adhere to a legal obligation.

Cookies, or similar technologies, we use

Metavan Reels nv uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser on your computer, tablet or smartphone when you first visit the website. Metavan Reels nv uses cookies with purely technical functionality. They ensure the website functions as it should and that, for example, your preferences are remembered. These cookies are also used to ensure the website functions properly and allow for their optimisation. Furthermore, we place cookies that track your internet behaviour so that we can offer you tailored content and advertisements. At your first visit to the website, we already informed you about these cookies and asked for you permission to place them. You can refuse the cookies by configuring your internet browser so it no longer stores cookies. Furthermore, you can delete all information that was stored earlier using your browser settings.

Additional information on cookies

On this website, cookies are also placed by third parties. This includes, for example, advertisers and/or social media companies. An overview follows:

Strictly necessary cookies

These cookies are required to navigate the website and use the functions provided. Without those cookies, requested services such as remembering your contact details cannot be provided.

Performance cookies

These cookies collect anonymous information about the way in which people use our website. For example, we use Google Analytics cookies to find out how customers arrive on our website, how they navigate or use our website, as well as to find out what can be improved, such as navigation, shopping experience and marketing campaigns. The data stored by these cookies does not contain personal information that could be used to ascertain your identity.

Social media cookies

These cookies allow you to share your activities on the website through social media, like Facebook and Twitter. We do not have control over these cookies. Consult the corresponding privacy policy for information about the function of the cookies involved.

Google Analytics

We also use third-party services, such as Google Analytics, to collect information on visitors to our website. This information is aggregated to determine e.g. the number of visits, the average visit time and the pages viewed. We use this information to measure the use of the website, and to improve the contents and value of our website. More information about the way in which Google processes your data can be found in Google’s Privacy Policy.

Accessing, rectifying or erasing data

You have the right to access, rectify or erase your data. Furthermore, you have the right to withdraw permission for the processing or to object against the processing of your personal data by Metavan Reels nv, and you have the right to data portability. That means you can submit a request to us and ask us to send you the personal data we have on you in a computer file. You can send a request for access, rectification, removal, or transfer of your personal data or your request to revoke your permission, or your objection to the processing of your personal data to info@metavan.com.

In order to ensure that the viewing request was made by you, we ask you to send a copy of your ID card along with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the bar with numbers at the bottom of your passport), passport number and SSN (Rijksregisternummer). This is to protect your privacy. We will respond to your request as quickly as possible, although always within one month. Metavan Reels nv would also like to point out that you have the option to submit a complaint to the national supervisory body, the Data Protection Authority.

How we secure personal data

Metavan Reels nv takes the protection of your data seriously and takes fitting measures to prevent misuse, loss, unauthorised access, unwanted publication and unauthorised modification. If you are under the impression that your data is not properly protected or have noticed signs of misuse, please contact our customer service or info@metavan.com..

Last updated: 22/03/2020